Policy Of Quality
UGD believes that quality is simply customer satisfaction. UGD aims at operational excellence with continuous improvement as a key for growing our own business as well as our customers’ businesses.
We believe the only way to maintain long-term relationships with clients is by running the highest quality operation, and by measuring performance to constantly improve it.
We plan our business management systems and processes to identify and satisfy the requirements of our customers and all statutory and regulatory requirements that apply to our operations.
We will use our management systems to support the achievement of our business objectives for improved profitability, cash flow, customer satisfaction and retention.
To achieve these, a series of business quality objectives have been established relating to health and safety, finance, operations, the environment and our employees.
These objectives will be reviewed annually.